Marketing Management Case Study

Coca-Cola – Contentious Overseas Business Practices

OR

Abstract:
In its history of more than a century, Coca-Cola expanded its operations worldwide more than any other global enterprise. Its overseas operations, which had traditionally accounted for 90% of its profit growth contributed to two-thirds of its earnings, that amounted to $19.6 billion, in 2002. However, since the 1990s, Coca-Cola had been facing several controversial business allegations against its overseas operations in Latin America, Europe, Uzbekistan, Middle-East and India, that posed a serious challenge to the fascinating brand.

Pedagogical Objectives:

• To understand the overseas business practices of Coca-Cola
• To discuss whether the controversial allegations against Coca-Cola’s overseas business practices posed a serious challenge to the brand.

Keywords : Global business environment; International trade; WTO; Overseas business practices; Multinational investment; Corporate Governance Case Study; Coca-Cola; Pepsi; Coke; Channel stuffing; Italian Antitrust Authority; Bottlers of Coke; Overseas operations of Coke; Coca-Cola Enterprises; Business practices ,Marketing Management; Marketing Mix; Market Segmentation; Product Life Cycle; New Product Development; Consumer Behavior; Marketing Case Studies; MBA; Marketing Course for MBA Marketing Course Case Map; Course Case Map; Case Map

Contents:

• A Brief History
• Pepsi's Suits in Europe and India
• The Colombian Trouble
• Episode of Uzbekistan
• Allegations on Channel-Stuffing
• Global to Local